When your business manages to clinch some new clients, it’s always a cause for celebration. However, you need to make sure that you impress them from day one if you want things to go well and to keep hold of them. Here are the top 5 ways to impress those new clients of yours.
Give Them a Warm Welcome
To start with, you need to make sure that you always give your clients a warm welcome when they visit your office(s). You don’t want to make them feel like they’re bothering you or that you would rather they weren’t there. The warmer the reception, the better. So, always have someone who’s ready to meet them and take them to where the meeting is going to take place. These might seem like small things, but they really do make a big difference.
Ditch the Boring Sales Patter and be a Human
Your clients hear that same boring sales patter all the time. Once they’re your clients, you don’t need to be in selling mode. Instead, you need to be on focused work mode. Treat them like human beings and always try to communicate with them in a human and effective way. If you can’t do that, there is no hope for the future of your business with these particular new clients.
Present a Clean, Modern and Well-Oiled Workplace
When your clients visit the place from which your business operates, they need to be impressed from the moment that they walk in. It should be clean and presentable at all times, so use ServiceMaster commercial cleaning. On top of that, it shouldn’t look like it’s stuck in the past. You should present a well-oiled machine in which good work is always being done. That’s what you want your new clients to see when they come to you.
Promise Nothing You Can’t Deliver
Promises can be ideal for grabbing clients. Everyone likes to hear positive things and to receive promises from the companies that they’re thinking of hiring. However, you will only dig a hole for your business if you make the kinds of promises that you are not able to follow through on. It’s something that can lead to real problems. So, don’t focus on today, think about tomorrow too. And that means making promises that you can deliver.
Show Genuine Passion and Commitment
If you have a genuine passion for what you’re doing, this is something that your clients should see very clearly. Leave no doubt in their mind that you love what you’re doing and that you’re serious about working hard for them. They should know for sure that your business is committed to helping them. Every client should feel like they’re your company’s one and only client. That’s how you build strong relationships with new clients long-term.
Do what you can to put these ideas into practice. If you’re successful, you’ll be able to use them as a springboard to reach further clients.
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