Somehow, just knowing someone cares makes us feel better when we have problems. Using empathy in customer service, in addition to be the right thing to do, can make situations easier to resolve. If you train your team to engage in the following behaviors—and do so sincerely—you’ll find your customers will come away from interactions feeling a lot better, regardless of the … [Read more...] about How To Use Empathy In Customer Service
#phone
Bezalel Wireless Charging Pad v.s. Bezalel Wireless Car Charger
I love scrolling through my phone at night to fall asleep, but I hate that my charger is always just a little bit too short and I have to lean off the side of the bed to use my phone. So I bought a reaaaaaaally long cord off amazon. But of course I trip over it almost every morning, so I knew I needed to go wireless. Wirelessly charge your phone No more worries … [Read more...] about Bezalel Wireless Charging Pad v.s. Bezalel Wireless Car Charger
How A Telephone Answering Service Can Help Your Business
No matter how hi-tech we become, people will always communicate with people, and in a business environment, it is essential to have a polite and professional approach when answering the phone. You would never know the number of potential customers you could lose if you fail to answer the phone. Your phone lines can be very busy, especially after running an ad campaign and … [Read more...] about How A Telephone Answering Service Can Help Your Business